Alexa Cleaning

Our Contact

Contact Us

Get In Touch

Our customer service is excellent – we will always be there for you on the phone, email or chat. We are also available 24/7 for emergency calls and will respond to your request within minutes.

FAQs

Regular Questions

Yes, if you are a new client then one of our representative will visit the house to assess the need of cleaning and check the condition of the house so we can quote accordingly.

Yes. Cleaning supplies are included by default. This ensures cleaner uses the product to give you satisfactory cleaning service as different house conditions are different.

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

You need to give us 24 hours notice and appointment will be changed to new requested time and date with subject to team’s availability.

It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by calling us.

Here is a listing of what gets cleaned in every room of your house during a standard cleaning.

 

-Floor Mopping

 

-Dusting

 

-Kitchen counter cleaning

 

-Appliances dust off

 

-Washroom Commode, fittings, sink, mirror cleaning

Yes we provide cleaning supplies- however if client request for the special material then extra charges apply.

If it’s a General cleaning then only one cleaner is sent to your home. If you’re on a recurring schedule, we’ll do our best to match you with the same person going forward.

If it’s a deep cleaning, Move In/Out or construction Clean up then we will send team (more than 2 cleaners) based on the size of the location and condition of the house.